Please keep to the appointment given but should you need to change it, remember to notify our Appointment Call Centre at least 3 working days beforehand. (Please see terms and conditions under Forfeit of Appointment Booking Deposit)
Our Appointment Call Centre is open from 8.00am to 5.00pm on Mondays to Fridays.
Appointment booking for subsidised patients
To qualify for government subsidy, you must be a Singaporean or Permanent Resident of Singapore referred to NSC by doctors from subsidized clinics of a restructured hospital or polyclinic, or from an SAF medical officer/camp. Please note that the first NSC consultation appointment will have to be made and confirmed by the referring institution on behalf of the patient. Such referrals are not applicable for consultations at the non-subsidised clinics. There is usually a waiting time for our subsidised consultation appointment.
Appointment booking for non-subsidised patients
If you would like to be seen in the non-subsidised clinics, you can make an appointment directly with NSC. You can also be seen as a non-subsidised patient via a referral from a general practitioner or a private hospital.
We can remind you of your next appointment
- If you wish to be reminded of your next appointment with us, we are glad to provide our SMS or Email Reminder services.
- Ask our staff for an application form. Fill in your contact handphone number/email address and you will receive a reminder 2 days before your next appointment at NSC.
Long waiting time for consultation with our doctors is one of the most common complaints by our patients. Patient management in this area has had limited success primarily due to no-shows, over booking to compensate for no-shows, poor compliance to appointment time and walk-ins (patients without prior appointments)
In order to serve our patients more efficiently, NSC introduced an Appointment Booking Deposit and a walk-in fee for walk-in patients with effect from 1 April 2001.
Appointment Booking Deposit
All patients have to pay an appointment booking deposit of $10 for follow-up appointments. This will be collected in advance on top of any bills for the current visit when a follow-up appointment is given. This deposit is payable upfront, and not chargeable to company account or MCPS, as it is REFUNDABLE* when patients return for their scheduled appointments.
Why The Need For Appointment Booking Deposit?
It is to discourage “no-show” and to prevent unnecessary bookings of appointments. The deposit ensures that patients keep to their appointments or cancel / re-schedule within ample time to free up more appointment slots for those in genuine need.
*Refund of Appointment Booking Deposit
Your appointment booking deposit will be refunded when you:
- Turn up for your appointment as scheduled, and
- Are given an open date (no fixed appointment) or
- Are discharged from follow-up